Business Process Outsourcing (BPO)

Business Process Outsourcing or BPO is a subset of outsourcing that involves the contracting the operations and responsibilities for a particular business process to a third party service provider.

As your Business Process Outsourcing Partner, Diallo Communications provides customer experiences and back office operations to your business. We as your reliable partners take the heavy burden of these tasks to allow you to focus on your core competencies and true innovation.

We have an instinctive ability to aid businesses reach their full potential through brilliant people, innovative technology and operational excellence. Diallo Communications BPO wing is the rocket fuel that helps power, support and guide your star ship.

BPO lowers the company expenses by 15% *on average as compared to having an in-house team, giving room for organisations to run on a lean core team, focused on the core business of the company. (* TSD Global 2018)

The departments that can be outsourced to us include:

• Finance
• Operations
• Warehousing
• Logistics
• Marketing
• Communications
• Sales
• Customer Care
• Public Relations